Mary Jean Tully

"I think the role of the travel specialist has proven to be more valuable than ever."

Regions of operation: Generalist

Countries of expertise: Worldwide

Special categories: Ocean Cruises, River Cruises

What kind of traveler absolutely loves your trips?

Our clients are usually 45+. They are fascinated by culture, food and the arts. They are experienced world travelers and many of them are now captivated by travelling with a purpose and using their leisure time to give back to and engage with the communities they visit.

What do you do that competing specialists can’t/won’t:

Our service, our knowledge, firsthand experiences travelling on cruises, hotels, destinations and experiential tours. Preferred partnerships with hotels/properties that enable us to extend special amenities to our clients. 

Do you think the events of recent years have permanently changed the role of the specialist/agent? Any forever pivots that you've made?

I think the role of the travel specialist has proven to be more valuable than ever. Over the recent years, the ever-changing travel requirements have highlighted the necessity of having an experienced travel specialist on your side to help you navigate through this new era of travel. Individuals will want to work with trusted travel agents with clout because as I have said many times before, relationships matter now more than ever. They need a travel agent to be their advocate and help guide them so that they don't have any unforeseen circumstances ruin their travel plans.