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Cruising is an efficient means of travel, allowing you to tick off multiple bucket-list destinations in one fell swoop. However, that means you might only spend about 8 hours in each port (although more and more cruises are staying in ports overnight.)
To make the most of their limited time on the ground, many passengers book cruise shore excursions: multi-hour tours and activities organized specifically for cruise passengers at the port of call. Typical cruise line excursions have long featured bus tours—with stops for shopping and photo opps—but have recently grown to include a diverse range of activities for all types of travelers.
Active passengers can go on a fishing excursion in Alaska (and some cruise lines, like Princess and Holland America, cook and serve the fish they catch), while the culinary-minded might learn how to grind cacao beans into chocolate and pair it with wine in Cozumel. Relaxation seekers might choose a day trip to an all-inclusive resort in Roatán, Honduras where they can lay on the beach, sipping drinks from the open bar–that is, if they’d rather not go ziplining or play a round of golf, also excursions offered in Roatán.
Of course, passengers can always go off on their own–but new-to-cruisers should note that not all ports are convenient for self-exploration, particularly if the cruise terminal is far from local attractions.
There are two ways cruise passengers can book shore excursions: directly through the cruise line or with independent tour operators based at the port. Below, we break down the pros and cons of each option, when paying for a shore excursion makes sense, plus other expert tips on how cruise-goers can best organize their time on shore.
When to book your shore excursions through the cruise line
Cruise lines have entire teams dedicated to selecting a diverse array of high-quality shore excursions vetted to ensure they meet the line’s defined standards. But cruise lines are also known to add markups to their excursions—many of which tour operators also sell directly to travelers at a lower cost.
The main benefit of booking a shore excursion directly through the cruise line is convenience. Cruise line-offered excursions are charged directly to shipboard accounts, can typically be changed or canceled up to a day prior to the excursion, and offer a seamless experience: passengers are escorted off the ship when the excursion is ready to depart, and tour leaders on shore maintain contact with the shore excursion team onboard the ship to communicate any changes or delays.
Anxious travelers have good reason to fear delays on shore; passengers on private excursions who don’t board by the ship by the “all aboard” time can be left behind at the pier. But when the cruise line arranges the excursion, the ship won’t depart until the group returns. Earlier this year, staff on a NCL ship refused to board late-returning passengers, stranding them on a remote island in West Africa. The group of ten passengers who missed their ship were on a private excursion, a fact that NCL pointed to as a reason for initially refusing to reimburse any of the expenses they incurred to rejoin the ship at a later port.
Condé Nast Traveler Top Travel Specialist Tom Baker, president of CruiseCenter, says that cruise lines play on passengers’ fear of missing the ship to sell their own excursions at higher costs. Approximately 40% of Baker’s clients elect to book private excursions instead of cruise line offered excursions, he says, adding that he’s never had a passenger on those tours miss the ship.
But in some ports, booking a group excursion through the cruise line is the best option. Many big-ship cruises, especially in the Mediterranean, dock in ports that are located several hours away from popular tourist sites.For example, passengers on ships docking in Civitavecchia (for Rome) or Le Havre (for Paris) will find themselves a 1.5 to 3 hour drive away from their respective cities—meaning if you try to make the lengthy trip on your own, there's a higher chance of missing the cruise ship’s departure time. Even some coastal cities, like Barcelona and Marseille, have sprawling industrial ports that may appear close to the main attractions, but in reality, they are not quite walkable or easily accessible from the ship.
On a recent cruise aboard the new Sun Princess, an excursion to Florence proved to be an all-day affair. The ship was docked 2 hours away from Florence in the port town of La Spezia; our tour bus greeted us immediately upon disembarking, ready to whisk us off to Pisa and Florence. It was a fulfilling, jam-packed day, with several hours spent in the bus watching the Tuscan countryside. But, pulling off this carefully planed itinerary required precision—we arrived back to the port just before the lines were cast off for departure. Any delay would have compromised a timely return to the ship, and knowing that the ship would have waited certainly provided me with peace of mind.
However, most cruise ports don’t require such lengthy transit times. For example, port calls on smaller Caribbean islands where the excursion lengths are just a fraction of the ship’s overall time in port, the need for precision arrivals and departures is simply less necessary.
First time cruisers who are still getting adjusted to the rhythm of cruise travel may benefit from booking a shore excursion through the cruise line at the first port in order to get accustomed to the process. A trusted travel advisor can be invaluable in figuring out which ports are better for structured tours, and which walkable ports are best for exploring on foot.
How to plan a personalized shore excursion
A main complaint surrounding cruise line shore excursions is that, due to their size (the average excursion group on a large ship is around 30-50 people), the tours don’t feel personalized and can often be held up by stragglers. On larger ships, there’s a definite “mass travel” experience: passengers are given color coded stickers to wear before being herded into a public area, where they’re escorted off the ship to rows of waiting buses. For independent-minded travelers, this alone can be off-putting.
However, the size—and type—of shore excursions vary by cruise line. Just as expedition cruises, river cruises, and luxury small ship lines offer different experiences at sea compared to large ship brands, the same goes for the shoreside experience. Before booking, you can check to see the specific excursions that will be offered on your voyage on the cruise line’s website.
While you can expect intimate excursion groups on small ships, some larger cruise lines also offer more personalized alternatives. Celebrity Cruise passengers can book tailored excursions through the line’s Private Journeys program; and Oceania Cruises also offers Oceania Exclusive excursions, which limits groups to 16 passengers.
For those seeking a highly-personalized experience on shore, another option is to book a private excursion with a tour operator or through a travel specialist. Top cruise specialists like Mary Jean Tully can tap a network of trusted guides in each port to tailor shore excursions to her guests’ preferences.
“We always encourage people to do something privately whenever possible,” Tully says, adding that she recommends booking a private car instead of a bus tour if flexibility is what you're after, as they can stop on a moment’s notice if travelers see something of interest.
Regardless of the type of shore excursion booked, don’t forget to take identification, cash, and most importantly, contact information for the cruise line’s port agent—they’re the local contact who can alert the ship if any emergencies or delays arise on shore. Cruise lines typically publish the port agent’s contact details in the daily program; some even hand out cards with the information or display it on monitors so passengers can take pictures with their smartphones.
In any case, the most important thing to ensure a successful shore excursion is to make it back to the ship on time, to look forward to enjoying the next day in the next port.